How Do I Get A Refund From Atol?

How do I contact CAA UK?

General enquiries and feedback You may also contact our designated helpline 0300 303 2800 that has been established to assist customers who were abroad and those with future bookings.

For pilot licensing enquiries please email

Will I get my money back if Flybe go bust?

Be aware that if your flight is cancelled due to an airline’s collapse (like Flybe earlier this year), you will not receive refunds for any existing ticket purchases from the airline itself.

Do I need Atol protection if I have travel insurance?

If you have bought a package holiday, you obviously need to buy travel insurance, but buying travel insurance with insolvency cover is not important because your holiday is protected by the ATOL Scheme in the event that your tour operator becomes insolvent.

How do I get a refund from Loveholidays?

Refunds | How do I get a refund for my hotel and any extras like transfers? Once we’ve contacted you to confirm your booking has been cancelled, you will need to request your refund by visiting Manage My Booking by selecting ‘Holiday options’.

How much compensation do you get for Cancelled flights?

Passengers can claim compensation of between €250 (£220) and €600 (£530) if their flight was delayed by more than three hours and they meet the wider criteria for compensation (eg, travelling on a UK/EU flight, delay has to be the airline’s fault and so on). The amount depends on the length of the flight and the delay.

How do I claim a refund from Atol?

Online Official ATOL Claim Form Process. Your travel or holiday package has been cancelled by your travel company and is ATOL-protected? You can therefore be entitled for a total or partial refund. You will have to submit a claim with the ATOL form, that is to be completed through the CAA claims portal online.

How long does it take to get money back from Atol?

We aim to acknowledge claims within 5 working days of receipt. If your claim is fully completed and we do not require any additional information or evidence, we aim to process your claim in a timely manner. Under normal circumstances, we estimate this to be 28 working days from receipt of your completed claim.

What does Atol protection give you?

An Air Travel Organisers Licence (ATOL) protects you from losing your money or being stranded abroad. … This provides money to protect customers. If your tour operator were to fail, the CAA will make a refund to you, or, if you’re abroad, it will arrange for you to finish your holiday and fly home.

Are flights covered by Atol?

ATOL is a UK financial protection scheme and it protects most air package holidays sold by travel businesses that are licensed in the UK. … Please note that ATOL does not apply to holidays or flights booked directly with scheduled airlines or to flights booked with airline ticket agents.

Is booking com ATOL and ABTA protected? is an incredibly safe platform for you to book your next trip with. They might not be ATOL or ABTA protected, but this is true for all “non package” holidays! If you don’t like the idea of not being covered however, then a travel agent may be your best bet.

How does the Atol scheme work?

If a travel business with an ATOL ceases trading, the ATOL scheme protects consumers who had booked holidays with the firm. It will support consumers currently abroad and provide financial reimbursement for the cost of replacing parts of an ATOL protected package.

Is Love Holidays ATOL protected?

ATOL Protection Only our flight and hotel packages are financially protected by the ATOL scheme. Hotel only bookings are not covered by the ATOL scheme. Our ATOL number is 10989. For more information regarding the ATOL scheme and what it covers, visit the CAA website.

What should be on an Atol certificate?

The Certificate is proof that the consumer’s purchase is protected by the ATOL scheme and will include details of what and who is covered as well as the issuer’s business name and ATOL number.

Do I get a refund if my flight is Cancelled?

Cancelled Flight – A passenger is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the passenger chooses not to travel.

How do I get in touch with Atol?

ATOL Contact Number – 0333 103 6350.

Does Atol cover flight cancellations?

ATOL protection doesn’t cover things like medical expenses, delays/cancellations or lost luggage, so travel insurance is still a must.

What’s the difference between ATOL and ABTA?

What is the difference between ABTA and ATOL? ATOL (Air Travel Organiser’s Licensing) sits alongside ABTA but is specifically designed to cover people who fly. Whereas ABTA covers rail, road, or sea travel holidays. Many ABTA tour operators also provide bonds to the Civil Aviation Authority under the ATOL scheme.

How do I contact Atol by email?

Our claims department can be emailed at

Do on the beach give refunds?

How are refunds being managed? Where holidays are cancelled, we are able to refund any monies paid for hotels and transfers within 2-4 weeks. These refunds are automatically added to your booking and an email will be sent to tell you how to claim.

Are Teletext Holidays ABTA and ATOL protected?

Customers can book with confidence as all our hotels and flight deals are ATOL protected, and your money is protected by the Travel Trust Association.

Can I get a refund on travel insurance if trip is Cancelled?

One of the benefits included in the relief package is the ability for consumers to claim refunds on unused insurance policies, which includes travel insurance, as long as the trip was cancelled for reasons related to COVID-19.