How Do I Contact Atol By Email?

Why is my easyJet flight not Atol protected?

If you book a package holiday with easyJet holidays, this is ATOL protected.

easyJet holidays’ ATOL number is 11694.

ATOL is a protection scheme that does not apply when you make a flight-only booking directly with an airline..

How do I get an Atol Licence?

How to apply. Download the application form for either the Standard ATOL application or Small business ATOP application. You can also use the Standard ATOL application to apply for ATOL to ATOL trade sales. To apply for a franchised ATOL apply direct to the approved organisation you belong to.

ATOL is a UK financial protection scheme and protection applies to most air package holidays sold by UK travel businesses. The law says your holiday must be protected if you book a holiday with a single travel firm that includes: flights and accommodation (including a cruise), or. flights and car hire, or.

Can I make an Atol claim online?

Online Official ATOL Claim Form Process. Your travel or holiday package has been cancelled by your travel company and is ATOL-protected? You can therefore be entitled for a total or partial refund. You will have to submit a claim with the ATOL form, that is to be completed through the CAA claims portal online.

Does Atol cover flight only?

Does ATOL cover flight-only bookings? Only in some cases and usually only if you do not receive a valid flight ticket once you paid for the flight. … Remember though, if you are not ATOL protected and you book with a travel agent, make sure you receive your airline tickets as soon as you pay.

How do I claim money back from Atol?

You will be required to complete a claim form. We will require a completed claim form, evidence of the booking, so include all documentation issued to you, and evidence of payment for the trip, include bank statements, you may blank out any transactions not associated with the payments to the failed ATOL holder.

How do I make a complaint to Atol?

Know your rights and how to make a complaint The Global Travel Group (Telephone 0800 652 9808)

What’s the difference between ATOL and ABTA?

What is the difference between ABTA and ATOL? ATOL (Air Travel Organiser’s Licensing) sits alongside ABTA but is specifically designed to cover people who fly. Whereas ABTA covers rail, road, or sea travel holidays. Many ABTA tour operators also provide bonds to the Civil Aviation Authority under the ATOL scheme.

Does Atol cover flight cancellations?

ATOL protection doesn’t cover things like medical expenses, delays/cancellations or lost luggage, so travel insurance is still a must.

Can you buy Atol protection separately?

In short, there isn’t any, unless make sure your travel insurance includes insolvency cover. If you book elements of your holiday independently, booking different arrangements such as flights, hotels and car hire direct with different suppliers your holiday will not be protected under the ATOL Scheme.

How do I contact Atol?

If you do not have access to the internet or have urgent questions (perhaps you are abroad at the time), call us on +44 (0) 333 103 6350.

How do I contact CAA UK?

General enquiries and feedback You may also contact our designated helpline 0300 303 2800 that has been established to assist customers who were abroad and those with future bookings. For pilot licensing enquiries please email

Is my holiday covered by Atol?

How do I know if my holiday is ATOL protected? Check. Look for the ATOL logo on travel company websites, brochures and advertisements. If you are not sure, ask your travel company or agent for clarification.

What can Atol help with?

ATOL ensures you don’t lose out financially if a travel firm you’ve booked with goes bust. This could mean refunding the holiday’s cost, or reimbursing you for alternative arrangements you had to make if you were away at the time.

Do I get my money back if an airline goes bust?

If you’re claiming your flight cost through ATOL, you need to apply to the Civil Aviation Authority (CAA) for a refund. If your flight is not ATOL-protected, you need to get in touch with your insurance company, credit card company or bank as soon as possible so they can begin the claim process.